Onsite Customer Service Pro — Santa Rosa

TTEC Customer Care Management Philippines Inc; Santa Rosa; Sur place; PHP 3 482 000 - 4 285 000; Plein temps

Avantages offerts par ce poste

PTO

Health benefits

Tuition reimbursement

Career development programs

Résumé du poste

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, provide accurate information, and resolve issues with a focus on delivering excellent service.

The role emphasizes patience, product knowledge, and effective communication while maintaining a positive customer experience. Local onsite work is required with opportunities for development within the team.

Qualifications

• Minimum High School diploma or equivalent with 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Ability to recognize, apply and explain product/service knowledge.
• Proficient computer skills and willingness to work onsite in Santa Rosa, Laguna.

Responsabilités

• Answer incoming communications from customers and provide timely assistance.
• Conduct research to resolve customer issues and offer solutions with a positive attitude.

Connaissances

Customer service

Communication

Problem solving

MS Office

Formation

High School Diploma or equivalent

2 years college education

Description du poste

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, provide accurate information, and resolve issues with a focus on delivering excellent service.

The role emphasizes patience, product knowledge, and effective communication while maintaining a positive customer experience. Local onsite work is required with opportunities for development within the team.