Onsite Customer Service Pro — Santa Rosa | Benefits

TTEC Customer Care Management Philippines Inc; Santa Rosa; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

PTO

Job summary

TTEC Customer Care Management Philippines Inc in Santa Rosa, Laguna is seeking a Customer Service Representative to handle incoming inquiries, offer product information, and resolve issues with a friendly, helpful approach.

This onsite role requires basic computer skills, at least a senior high school diploma or two years of college, and a willingness to work in Santa Rosa. Training and a supportive team culture are provided.

Qualifications

• At least a Senior High School diploma or 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Must be able to recognize, explain and apply product/service knowledge.
• Basic computer skills and familiarity with common software applications.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues for customers.

Skills

Customer service

Communication

Computer experience

Onsite work

Education

Senior High School diploma or 2 years college

Tools

CRM software

Computer literacy

Job description

TTEC Customer Care Management Philippines Inc in Santa Rosa, Laguna is seeking a Customer Service Representative to handle incoming inquiries, offer product information, and resolve issues with a friendly, helpful approach.

This onsite role requires basic computer skills, at least a senior high school diploma or two years of college, and a willingness to work in Santa Rosa. Training and a supportive team culture are provided.