Onsite Customer Service Pro — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 268,000 - 469,000; Full time

Benefits offered by this job

Health benefits

PTO

Tuition reimbursement

Wellness incentives

Job summary

TTEC Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will be the friendly first touch for customers, helping resolve inquiries with empathy and accuracy.

Join a company with Great Place to Work certification and a people-first culture, committed to career development and a healthy benefits package.

This role requires basic education and a willingness to work onsite; training and ongoing support provided.

Qualifications

• Education: Senior High School diploma or 2+ years of college.
• Minimum 6 months of customer service or BPO experience for older HS curriculum.
• Ability to recognize, apply and explain product or service knowledge.
• Basic computer experience is required.
• Willingness to work onsite in Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve customer issues.

Skills

Customer service experience

Computer skills

Product knowledge

Education

Senior High School diploma or 2+ years of college

Job description

TTEC Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will be the friendly first touch for customers, helping resolve inquiries with empathy and accuracy.

Join a company with Great Place to Work certification and a people-first culture, committed to career development and a healthy benefits package.

This role requires basic education and a willingness to work onsite; training and ongoing support provided.