Onsite Customer Care Pro in Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 240,000 - 360,000; Full time

Job summary

TTEC in Santa Rosa, Laguna, is seeking a Customer Service Representative to handle customer inquiries onsite, delivering compassionate support and accurate information.

You will respond to incoming communications, research solutions, and apply knowledge of products to resolve issues, with a focus on delivering an exceptional customer experience.

This role offers opportunities to grow within a global team, with a supportive culture and benefits based on position.

Qualifications

• Must have customer service experience or willingness to learn in a BPO environment.
• Ability to research and provide accurate information to customers.
• Able to explain product or service knowledge clearly and confidently.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Research skills

Product knowledge

Computer literacy

Willing to work onsite

Education

Senior high school diploma or 2 years college

Job description

TTEC in Santa Rosa, Laguna, is seeking a Customer Service Representative to handle customer inquiries onsite, delivering compassionate support and accurate information.

You will respond to incoming communications, research solutions, and apply knowledge of products to resolve issues, with a focus on delivering an exceptional customer experience.

This role offers opportunities to grow within a global team, with a supportive culture and benefits based on position.