Onsite Customer Experience Pro - Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, research issues, and provide solutions with a friendly, patient approach to ensure an exceptional customer experience.

Ideal candidates have a high school diploma or some college, and at least six months in customer service or a BPO environment, with computer proficiency and a willingness to work locally in Santa Rosa, Laguna.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

BPO experience

Communication

Computer skills

Education

Senior High School diploma or 2 years of college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, research issues, and provide solutions with a friendly, patient approach to ensure an exceptional customer experience.

Ideal candidates have a high school diploma or some college, and at least six months in customer service or a BPO environment, with computer proficiency and a willingness to work locally in Santa Rosa, Laguna.