Onsite Customer Experience Pro — Santa Rosa

TTEC Customer Care Management Philippines Inc; Santa Rosa; On-site; PHP 201,000 - 246,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc in Santa Rosa, Laguna is hiring a Customer Service Representative to join an onsite team. You will handle customer inquiries, provide product information, and resolve issues with empathy and efficiency.

Starting with a simple walk-in process, you’ll join a supportive culture with opportunities for career development, a comprehensive benefits package, and a commitment to service excellence in a dynamic BPO environment.

Qualifications

• Senior High School diploma or 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Computer literacy and ability to apply product knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Education

Senior High School diploma

2 years of college education

Tools

Computer

Job description

TTEC Customer Care Management Philippines Inc in Santa Rosa, Laguna is hiring a Customer Service Representative to join an onsite team. You will handle customer inquiries, provide product information, and resolve issues with empathy and efficiency.

Starting with a simple walk-in process, you’ll join a supportive culture with opportunities for career development, a comprehensive benefits package, and a commitment to service excellence in a dynamic BPO environment.