Onsite Customer Service Pro: Fresh Grads Welcome

Talentlink Outsourcing; Philippines; Sur place; PHP 223 000 - 335 000; Plein temps

Avantages offerts par ce poste

Work Onsite with a professional &

Competitive Salary Packages + Incentiv

NO BPO experience needed - We'll train

Open for Fresh Grads, SHS/HS Grads, -

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off -

Anniversary Bonus

Annual Performance Increase

Résumé du poste

ALORICA PH in the Philippines is hiring for an on-site role to handle customer inquiries via phone, email, or chat and resolve issues with strong emphasis on service quality. You will process orders, maintain records, and coordinate with teams to ensure effective solutions while meeting performance metrics.

The role welcomes fresh graduates, SHS/HS grads, college undergrads, or vocational grads with no prior BPO experience required.

Responsabilités

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Description du poste

ALORICA PH in the Philippines is hiring for an on-site role to handle customer inquiries via phone, email, or chat and resolve issues with strong emphasis on service quality. You will process orders, maintain records, and coordinate with teams to ensure effective solutions while meeting performance metrics.

The role welcomes fresh graduates, SHS/HS grads, college undergrads, or vocational grads with no prior BPO experience required.