Voice & Non-Voice BPO Support — Fresh Grads Welcome

Alorica Philippines; Quezon City; À distance; PHP 190 000 - 279 000; Plein temps

Avantages offerts par ce poste

Day 1 Health Insurance

Paid Training

Promotions opportunities

13th Month Pay

Overtime Pay

Performance Bonuses

Company Events

Employee Discounts

Résumé du poste

Alorica Philippines is seeking a Customer Service / Technical Support Associate to join a vibrant, supportive team. You will assist customers via voice, chat, or email across assigned lines of business, delivering high-quality service and accurate information.

We offer training, opportunities for promotion, and incentives. Experience isn’t required as training ensures success; fresh graduates welcomed. Roles can be onsite with occasional remote work options depending on availability.

Qualifications

• High school or senior high school graduation required.
• Good communication skills are a plus.
• Basic computer literacy and navigation are needed.

Responsabilités

• Assist customers via voice, chat, or email per line of business.
• Provide accurate information and troubleshoot to resolve issues.
• Document interactions and follow process guidelines and compliance standards.
• Resolve concerns with empathy and professionalism.
• Collaborate with team and leaders to meet performance targets.

Connaissances

High School Graduate

Good communication

Computer-savvy

Formation

High School Diploma

Description du poste

Alorica Philippines is seeking a Customer Service / Technical Support Associate to join a vibrant, supportive team. You will assist customers via voice, chat, or email across assigned lines of business, delivering high-quality service and accurate information.

We offer training, opportunities for promotion, and incentives. Experience isn’t required as training ensures success; fresh graduates welcomed. Roles can be onsite with occasional remote work options depending on availability.