Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Pasay MOA

TalentLink Outsourcing; Pasay; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Competitive Salary Range

Paid Training & Incentives

HMO & Government Benefits

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Annual performance increase

On-site work with a professional team

Job summary

A leading outsourcing company in Metro Manila is seeking customer service representatives to respond to inquiries and provide information on products and services. No BPO experience is required as training is provided. Benefits include competitive salary, paid training, HMO, and other government benefits. The role requires working onsite with a supportive team.

Qualifications

• Ability to respond to customer inquiries via phone, email, and chat.
• Strong problem-solving skills to resolve customer issues efficiently.
• Willingness to collaborate with team members.
• Willingness to learn and adapt in a fast-paced environment

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Maintain detailed records of customer interactions.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service

Communication

Phone support

Problem solving

Team collaboration

Education

College graduate

High school graduate

Vocational graduate

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!:

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team