Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Alabang

TalentLink Outsourcing; Makati; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive Salary Range

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service outsourcing agency in Makati is looking for individuals to respond to customer inquiries via various channels. The role requires no prior BPO experience as training is provided. Successful candidates will receive a competitive salary and benefits, including paid training, incentives, and vacation leave. Work will be onsite with a supportive team.

Qualifications

• No BPO experience needed; we’ll train you.
• Open to College Fresh graduates, Senior High School & High School graduates, College undergraduates, and Vocational Graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!:

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team