Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Marikina

TalentLink Outsourcing; Quezon City; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Competitive salary range

Paid training & incentives

HMO & government benefits

Vacation leave / personal time off paid

Anniversary bonus

Annual performance increase

Annual Performance Increase

Onsite work with supportive team

Job summary

A customer service outsourcing company in Quezon City is looking for enthusiastic individuals to join their team. No prior experience is necessary as training will be provided. Responsibilities include responding to customer inquiries, resolving issues, and collaborating with team members. The company offers competitive salary, paid training, and various benefits, including paid leaves and bonuses.

Qualifications

• Must have strong communication skills to address customer inquiries.
• Must be willing to collaborate with team members.
• No prior experience needed, training will be provided.
• HMO and government benefits included.
• 13th month pay and vacation/personal time off.
• Anniversary bonus and annual performance increase.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service skills

Communication skills

Team collaboration

Record keeping

Team collaboration

Meeting targets

Education

High school diploma or equivalent

College fresh graduates welcomed

Vocational grads welcome

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team