Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Cubao

TalentLink Outsourcing; Quezon City; On-site; Full time

Benefits offered by this job

Competitive Salary

Paid Training & Incentives

HMO & Government Benefits

Anniversary Bonus

Annual Performance Increase

Paid Vacation Leave

Job summary

A leading outsourcing company in Quezon City is seeking customer service representatives. In this role, you will respond to customer inquiries and resolve issues effectively. No prior BPO experience is required, as training will be provided. The position offers a competitive salary, HMO benefits, and various performance bonuses. Join a supportive team and grow your career with us.

Qualifications

• No previous BPO experience needed; training provided.
• Open to fresh graduates, senior high school graduates, and college undergraduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Maintain detailed records of customer interactions.
• Meet performance metrics and contribute to team goals.

Skills

Customer inquiries resolution

Effective communication

Record keeping

Education

Vocational Grad or higher

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!:

• Competitive Salary Range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & support