Onsite Customer Service Pro — Day 1 HMO & Growth

GDV BUSINESS SERVICES CO.; Quezon City; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Day 1 HMO

Competitive Salary

Paid Training

Career Growth

No BPO Experience

Job summary

GDV BUSINESS SERVICES CO. is seeking Customer Service Representatives to join our team in Quezon City. You may handle voice or non-voice transactions, assist customers with inquiries, and provide timely support.

The role requires on-site work at multiple Quezon City sites and a shifting schedule, including weekends and holidays when needed. High school graduates are welcome, with or without BPO experience.

Qualifications

• Good verbal and written communication skills.
• Willing to work onsite in Quezon City (Cyberwest, UP Technohub, Eton Centris, Sparks Cubao, and Bridgetowne).
• Willing to work on a shifting schedule, including weekends and holidays when required.

Responsibilities

• Handle customer inquiries through voice or non-voice channels
• Assist with customer requests, account updates, and issue resolution
• Provide accurate information based on established guidelines
• Process and update customer information
• Document customer interactions and transactions
• Follow company procedures, quality standards, and compliance guidelines
• Maintain professionalism and confidentiality
• Meet assigned productivity and quality targets

Skills

Verbal communication

Written communication

Education

High School Diploma (Old Curriculum) or Senior High

Job description

GDV BUSINESS SERVICES CO. is seeking Customer Service Representatives to join our team in Quezon City. You may handle voice or non-voice transactions, assist customers with inquiries, and provide timely support.

The role requires on-site work at multiple Quezon City sites and a shifting schedule, including weekends and holidays when needed. High school graduates are welcome, with or without BPO experience.