Customer Service Pro - HMO Day 1, Growth & Travel

Offshore Business Processing Inc.; Pasig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

HMO on Day 1

Experience travel opportunities

Promising perks and rewards

Job summary

A customer service firm is seeking a Customer Service Representative in the Philippines to handle inquiries and support daily operations. You will provide essential information on products and resolve customer concerns effectively. Ideal candidates should have proven experience in customer support, with strong communication skills and attention to detail. This role requires working onsite in Cubao and Ortigas Pasig, with the opportunity for career growth and additional perks.

Qualifications

• Proven customer support experience or experience as a client service representative.
• Ability to multi-task, prioritize, and manage time effectively.
• Willing to work onsite in Cubao and Ortigas Pasig.

Responsibilities

• Answer customer calls and respond to emails in a professional manner.
• Process customer orders accurately in the system.
• Liaise with Sales, Warehouse, and Accounts teams to ensure smooth order processing.
• Collect and document customer feedback for company insights.

Skills

Customer support experience

Strong phone contact handling

Active listening

Attention to detail

Excellent English skills

Adaptability

Time management

Job description

A customer service firm is seeking a Customer Service Representative in the Philippines to handle inquiries and support daily operations. You will provide essential information on products and resolve customer concerns effectively. Ideal candidates should have proven experience in customer support, with strong communication skills and attention to detail. This role requires working onsite in Cubao and Ortigas Pasig, with the opportunity for career growth and additional perks.