On-site Customer Service Pro — Growth, Bonuses & HMO

The Hird Corp.; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Holiday Gifts

Incentives

Paid training and career advancement opportunities

Supportive work environment

Job summary

A customer service company in Quezon City is looking for a Customer Service Representative to be the first point of contact for clients. Responsibilities include handling customer inquiries, resolving concerns, and maintaining documentation. Ideal candidates are Senior High School graduates or have at least 2 years in college and possess excellent communication and problem-solving skills. Training will be provided, and candidates should be amenable to shifting schedules.

Qualifications

• No back subjects in college if 2 years in college.
• With or without BPO experience; training will be provided.

Responsibilities

• Handle incoming and outgoing customer communications through phone, email, or chat.
• Resolve customer concerns efficiently and professionally.
• Maintain accurate documentation of interactions and resolutions.
• Deliver excellent service that meets company standards and customer expectations.

Skills

Excellent communication skills

Problem-solving skills

Ability to work on shifting schedules

Education

Senior High School Graduate

At least 2 years in college

College Graduate (Old Curriculum accepted)

Job description

A customer service company in Quezon City is looking for a Customer Service Representative to be the first point of contact for clients. Responsibilities include handling customer inquiries, resolving concerns, and maintaining documentation. Ideal candidates are Senior High School graduates or have at least 2 years in college and possess excellent communication and problem-solving skills. Training will be provided, and candidates should be amenable to shifting schedules.