Onsite Voice CSR — Billing & Support with HMO

Lexie Staffing co.; Quezon City; On-site; PHP 290,160 - 312,480; Full time

Benefits offered by this job

Quick hiring process

Paid training

Career growth opportunities

HMO coverage

Job summary

A staffing agency is seeking a Customer Service Representative for an onsite role in Quezon City. The position involves managing inbound and outbound calls, providing customer support, and resolving issues efficiently. Ideal candidates should have strong communication and listening skills, and a minimum of 6 months of BPO experience in sales. Competitive salary and benefits are offered for this position.

Qualifications

• Minimum of 6 months BPO experience in Sales accounts.
• Willing to work on shifting schedules, including weekends and holidays.
• Must be open to working onsite in Quezon City.

Responsibilities

• Respond to customer inquiries with professionalism and courtesy.
• Share accurate information about company products and services.
• Assist customers with billing concerns, account management, and basic troubleshooting.
• Resolve complaints and issues promptly and effectively.
• Deliver quality service to ensure customer satisfaction.

Skills

Strong communication skills

Active listening skills

Education

Senior High School graduate or higher

Job description

A staffing agency is seeking a Customer Service Representative for an onsite role in Quezon City. The position involves managing inbound and outbound calls, providing customer support, and resolving issues efficiently. Ideal candidates should have strong communication and listening skills, and a minimum of 6 months of BPO experience in sales. Competitive salary and benefits are offered for this position.