Onsite Customer Experience Specialist

ResultsCX; Lapu-lapu; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid training

Career development

Healthcare benefits

Paid time off

Job summary

ResultsCX in Lipa, Batangas, Philippines is hiring a Customer Service Representative to deliver exceptional experiences for U.S. brands.

You will answer questions, provide clear guidance, and resolve issues with empathy across phone, email, and chat, working onsite with shifting schedules. Candidates should have at least a high school diploma, be comfortable with basic computer navigation, and type at least 35 words per minute.

Qualifications

• High school diploma or equivalent.
• Strong communication and typing skills.
• At least 6 months of call center experience.
• Willingness to work onsite on shifting schedules.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with accuracy.

Skills

Communication

Typing 35 WPM

Basic computer navigation

Call center experience

Onsite work

Education

High School Diploma

Job description

ResultsCX in Lipa, Batangas, Philippines is hiring a Customer Service Representative to deliver exceptional experiences for U.S. brands.

You will answer questions, provide clear guidance, and resolve issues with empathy across phone, email, and chat, working onsite with shifting schedules. Candidates should have at least a high school diploma, be comfortable with basic computer navigation, and type at least 35 words per minute.