Onsite Customer Service Rep in Santa Rosa — Growth & Benefits

TTEC Customer Care Management Philippines Inc; Santa Rosa; Presencial; PHP 223.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO (Paid Time Off)

Tuition reimbursement

Health and wellness incentives

Descripción de la vacante

TTEC Customer Care Management Philippines Inc in Santa Rosa, Laguna is hiring a Customer Service Representative onsite. You will help customers, resolve issues with empathy, and contribute to a world-class customer experience.

No prior experience required beyond open to HS diploma or 2 years college; 6 months CS/BPO experience is a plus. We offer career development, inclusive culture, and a benefits package including health and wellness incentives.

Formación

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsabilidades

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Conocimientos

Customer service mindset

Communication skills

Computer literacy

Problem-solving

Educación

Senior High School diploma

2 years of college education

Descripción del empleo

TTEC Customer Care Management Philippines Inc in Santa Rosa, Laguna is hiring a Customer Service Representative onsite. You will help customers, resolve issues with empathy, and contribute to a world-class customer experience.

No prior experience required beyond open to HS diploma or 2 years college; 6 months CS/BPO experience is a plus. We offer career development, inclusive culture, and a benefits package including health and wellness incentives.