Onsite Customer Care Agent | Santa Rosa, Growth & Benefits

TTEC Customer Care Management Philippines Inc; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health benefits

PTO

Tuition reimbursement

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, provide information, and resolve issues with empathy and accuracy.

The role emphasizes clear communication, computer literacy, and a patient approach to enhance the customer experience. Join a team that values service quality and personal growth in a supportive environment.

Qualifications

• Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service experience for high school graduates of the old curriculum.
• Willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication skills

Computer literacy

Education

Senior High School diploma or 2 years of college education

Job description

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will handle customer inquiries, provide information, and resolve issues with empathy and accuracy.

The role emphasizes clear communication, computer literacy, and a patient approach to enhance the customer experience. Join a team that values service quality and personal growth in a supportive environment.