Onsite Customer Experience Champion — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Philippines is hiring a Customer Service Representative to join our Santa Rosa, Laguna team onsite. You will assist customers, respond to inquiries, and resolve issues with a focus on delivering an exceptional experience.

Ideal candidates have a Senior High School diploma or two years of college, plus at least 6 months in a customer service or BPO role. Willingness to work in Santa Rosa is required, and the role offers a supportive culture and benefits.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Computer literacy

Education

Senior High School diploma

2 years of college education

Tools

Computer experience

Job description

TTEC Philippines is hiring a Customer Service Representative to join our Santa Rosa, Laguna team onsite. You will assist customers, respond to inquiries, and resolve issues with a focus on delivering an exceptional experience.

Ideal candidates have a Senior High School diploma or two years of college, plus at least 6 months in a customer service or BPO role. Willingness to work in Santa Rosa is required, and the role offers a supportive culture and benefits.