Onsite Customer Experience Advisor - QC North Edsa

VXI PH; Quezon City; On-site; PHP 335,000 - 469,000; Full time

Job summary

VXI PH in Quezon City, Philippines, is hiring a Customer Experience Advisor for October 2026. The role requires handling inquiries via phone, email, or chat, delivering accurate product/service information, and resolving issues promptly while maintaining excellent customer relations.

The position is onsite at QC North Edsa, with a focus on documenting interactions and collaborating with teammates to optimize the customer journey.

Qualifications

• Excellent verbal and written English communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm under pressure.
• Willingness to work onsite in Quezon City.
• Previous experience in customer service or related field preferred.

Responsibilities

• Handle customer inquiries via phone, email, or chat with professionalism
• Provide accurate information about products and services
• Resolve customer issues efficiently and courteously
• Document interactions and feedback clearly
• Collaborate with team members to improve the overall customer journey

Skills

Verbal communication

Written communication

Problem solving

Attention to detail

Stress management

Customer service experience

Onsite work

Job description

VXI PH in Quezon City, Philippines, is hiring a Customer Experience Advisor for October 2026. The role requires handling inquiries via phone, email, or chat, delivering accurate product/service information, and resolving issues promptly while maintaining excellent customer relations.

The position is onsite at QC North Edsa, with a focus on documenting interactions and collaborating with teammates to optimize the customer journey.