Onsite Customer Experience Advisor - QC North Edsa

Tap Growth ai; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Job summary

Tap Growth ai is hiring a Customer Experience Advisor for our Quezon City office. This role focuses on handling inquiries via phone, email, or chat with a customer-first approach, providing accurate product information, and resolving issues to ensure a positive journey.

The ideal candidate communicates fluently in English, stays composed under pressure, and is willing to work onsite at QC North Edsa. October 2026 start date is anticipated.

Qualifications

• Excellent verbal and written English communication.
• Strong problem-solving and attention to detail.
• Ability to stay calm under pressure.
• Willingness to work onsite in Quezon City.

Responsibilities

• Handle customer inquiries via phone, email, or chat with professionalism.
• Provide accurate information about products and services.
• Resolve customer issues efficiently and courteously.
• Document interactions and feedback clearly.
• Collaborate with team members to improve the customer journey.

Skills

English communication

Problem-solving

Attention to detail

Calm under pressure

On-site work

Job description

Tap Growth ai is hiring a Customer Experience Advisor for our Quezon City office. This role focuses on handling inquiries via phone, email, or chat with a customer-first approach, providing accurate product information, and resolving issues to ensure a positive journey.

The ideal candidate communicates fluently in English, stays composed under pressure, and is willing to work onsite at QC North Edsa. October 2026 start date is anticipated.