Customer Experience Champion: Service & Solutions

VXI PH; Angeles; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

VXI PH in Angeles City, Philippines is hiring a Customer Service Experience Advisor. The role is office-based and starts in October 2026 as an evergreen opening. You will deliver exceptional support via phone, email, or chat, resolve inquiries, and foster strong customer relationships.

Ideal candidates possess strong communication and multitasking abilities, a problem-solving mindset, and a willingness to learn in a dynamic environment. Join our team and help create positive customer experiences.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Problem-solving mindset with attention to detail.
• Previous experience in customer service is an advantage.
• Willingness to learn and adapt quickly.

Responsibilities

• Provide exceptional customer support via phone, email, or chat.
• Handle inquiries and resolve complaints with professionalism.
• Foster positive relationships with customers.
• Identify opportunities to improve customer satisfaction.
• Document interactions and feedback accurately.
• Collaborate with team members to enhance service processes.

Skills

Communication skills

Interpersonal skills

Multitasking

Problem solving

Customer service experience

Job description

VXI PH in Angeles City, Philippines is hiring a Customer Service Experience Advisor. The role is office-based and starts in October 2026 as an evergreen opening. You will deliver exceptional support via phone, email, or chat, resolve inquiries, and foster strong customer relationships.

Ideal candidates possess strong communication and multitasking abilities, a problem-solving mindset, and a willingness to learn in a dynamic environment. Join our team and help create positive customer experiences.