QC North Edsa Customer Experience Advisor October 2026

Tap Growth ai; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Job summary

Tap Growth ai is hiring a Customer Experience Advisor for our Quezon City office. This role focuses on handling inquiries via phone, email, or chat with a customer-first approach, providing accurate product information, and resolving issues to ensure a positive journey.

The ideal candidate communicates fluently in English, stays composed under pressure, and is willing to work onsite at QC North Edsa. October 2026 start date is anticipated.

Qualifications

• Excellent verbal and written English communication.
• Strong problem-solving and attention to detail.
• Ability to stay calm under pressure.
• Willingness to work onsite in Quezon City.

Responsibilities

• Handle customer inquiries via phone, email, or chat with professionalism.
• Provide accurate information about products and services.
• Resolve customer issues efficiently and courteously.
• Document interactions and feedback clearly.
• Collaborate with team members to improve the customer journey.

Skills

English communication

Problem-solving

Attention to detail

Calm under pressure

On-site work

Job description

We're Hiring: QC North Edsa Customer Experience Advisor October 2026!

We are looking for a passionate and customer-focused Customer Experience Advisor to join our team in Quezon City. If you excel at resolving issues, building relationships, and creating positive experiences, this role is perfect for you!

Location: Quezon City, Philippines
Work Mode: Work from Office
Role: QC North Edsa Customer Experience Advisor October 2026

What You'll Do:

• Handle customer inquiries via phone, email, or chat with professionalism
• Provide accurate information about products and services
• Resolve customer issues efficiently and courteously
• Document interactions and feedback clearly
• Collaborate with team members to improve the overall customer journey

What We're Looking For:

• Excellent verbal and written English communication skills
• Strong problem-solving abilities and attention to detail
• Ability to remain calm under pressure and manage stressful situations
• Previous experience in customer service or related field preferred
• Willingness to work onsite in Quezon City