Customer Service Advocate - Onsite Santa Rosa

TTEC; Santa Rosa; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Training provided

Career development opportunities

Job summary

TTEC Philippines is seeking a Customer Service Representative to join our onsite team in Santa Rosa, Laguna. You will help customers, resolve issues with empathy, and contribute to a positive customer experience.

This role emphasizes contact center skills and a friendly, patient attitude within an inclusive culture. We offer welcoming teammates, opportunities for development, and a benefits package based on position.

Qualifications

• High school diploma or 2 years of college
• 6 months of customer service or BPO experience
• Willingness to work in Santa Rosa, Laguna
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers and resolve customer issues

Skills

Customer service experience

Communication skills

Computer literacy

On-site availability

Education

Senior High School Diploma or 2 years of college

Job description

TTEC Philippines is seeking a Customer Service Representative to join our onsite team in Santa Rosa, Laguna. You will help customers, resolve issues with empathy, and contribute to a positive customer experience.

This role emphasizes contact center skills and a friendly, patient attitude within an inclusive culture. We offer welcoming teammates, opportunities for development, and a benefits package based on position.