Onsite CSR — Grow with an Award-Winning Team

TTEC Customer Care Management Philippines Inc; Santa Rosa; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to join our onsite Santa Rosa team in Laguna. You will handle customer communications, research issues, and deliver solutions with a customer-first mindset.

We value existing customer service experience and the ability to explain product knowledge. This on-site role offers opportunity for growth in a supportive, inclusive environment with benefits based on position.

Qualifications

• Open to Senior High School graduates or at least 2 years of college.
• Requires 6 months of customer service or BPO experience for SHS graduates of the old curriculum.
• Able to apply and explain product or service knowledge.
• Willing to work onsite in Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Computer literacy

Education

Senior High School or 2 years college

Tools

Computer experience

Job description

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to join our onsite Santa Rosa team in Laguna. You will handle customer communications, research issues, and deliver solutions with a customer-first mindset.

We value existing customer service experience and the ability to explain product knowledge. This on-site role offers opportunity for growth in a supportive, inclusive environment with benefits based on position.