Onsite CSR in Bridgetowne — Growth & Impact

Cognizant Technology Solutions Philippines Inc.; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is hiring Customer Service Representatives to provide exceptional support for a global account on site at Bridgetowne, Quezon City.

You will handle orders, billing, deliveries, and account management, resolving issues promptly and professionally to maintain high customer satisfaction. We seek Senior High School graduates with excellent English communication, strong problem-solving, and customer handling skills.

Qualifications

• Senior High School graduates are welcome to apply.
• No BPO experience required.
• Excellent verbal and written English communication skills.
• Strong problem-solving and customer handling skills.
• Willing to work onsite in Bridgetowne, Quezon City.

Responsibilities

• Provide customer service and support through voice interactions.
• Handle inquiries related to orders, account management, billing, and deliveries.
• Resolve customer concerns promptly and professionally.
• Process customer requests and update records accurately.
• Coordinate with internal teams to ensure efficient issue resolution.
• Deliver excellent customer experience while achieving performance metrics.
• Maintain compliance with company policies and procedures.

Skills

Verbal English

Written English

Problem solving

Customer handling

Education

Senior High School

Job description

Cognizant Technology Solutions Philippines Inc. is hiring Customer Service Representatives to provide exceptional support for a global account on site at Bridgetowne, Quezon City.

You will handle orders, billing, deliveries, and account management, resolving issues promptly and professionally to maintain high customer satisfaction. We seek Senior High School graduates with excellent English communication, strong problem-solving, and customer handling skills.