Healthcare Customer Care Specialist – Onsite Growth

Cognizant Technology Solutions Philippines Inc.; Quezon City; Presencial; PHP 257 000 - 324 000; Tempo integral

Resumo da oferta

Cognizant Technology Solutions Philippines Inc. in Quezon City is seeking an entry-level Customer Service Associate to support investors and shareholder inquiries. This onsite role in Bridgetowne offers opportunities to develop communication skills in a fast-paced BPO environment.

No experience is required; however, strong written and verbal English skills are essential to succeed in this role and provide quality service to clients.

Qualificações

• SHS Graduate or High School Graduate (Old Curriculum).
• No experience required, and open to candidates with BPO experience.
• Excellent written and verbal communication skills.
• Willing to work onsite in Bridgetowne, Quezon City.
• Willing to work on shifting schedule.

Responsabilidades

• Assisting Shareholders: Answering inquiries from individual retail investors who own shares in companies that the account manages.
• Account Maintenance: Helping users execute routine account updates, such as updating physical addresses, changing legal names, or altering banking details.

Conhecimentos

Written communication

Verbal communication

Customer service mindset

Formação académica

SHS Graduate or High School Graduate

Descrição da oferta de emprego

Cognizant Technology Solutions Philippines Inc. in Quezon City is seeking an entry-level Customer Service Associate to support investors and shareholder inquiries. This onsite role in Bridgetowne offers opportunities to develop communication skills in a fast-paced BPO environment.

No experience is required; however, strong written and verbal English skills are essential to succeed in this role and provide quality service to clients.