Onsite CSR — Launch Your Customer Service Career

SAGILITY PHILIPPINES B.V. BRANCH OFFICE; Quezon City; On-site; PHP 223,000 - 268,000; Full time

Benefits offered by this job

Onsite call center at Bridgetowne QC

Full-time permanent position

Comprehensive on-the-job training

Career development opportunities

Diversity and inclusion culture

Employee benefits and incentive Schems

Job summary

SAGILITY PH -Bridgetowne site in Quezon City is seeking enthusiastic Customer Service Representatives for a full-time onsite role. You will engage with customers, provide accurate product/service information, and ensure high-quality service in a dynamic call center environment.

Fresh graduates are welcome, with opportunities for training, career development, and a competitive salary package of up to PHP 22,000 per month plus benefits.

Qualifications

• Fresh graduates encouraged to apply.
• Strong verbal and written communication in English.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Handle inbound and outbound customer calls with professionalism.
• Address inquiries, concerns and complaints promptly.
• Provide accurate information about products and services.
• Process transactions and maintain detailed interaction records.
• Follow procedures to ensure consistent service quality.
• Meet performance targets and call center metrics.
• Collaborate with team and supervisors to resolve issues.
• Contribute to a positive team atmosphere.

Skills

English communication

Empathy

Multi-tasking

Time management

Customer-centric mindset

Problem-solving

Reliability and punctuality

Willingness to learn

Fresh graduates welcome

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

SAGILITY PH -Bridgetowne site in Quezon City is seeking enthusiastic Customer Service Representatives for a full-time onsite role. You will engage with customers, provide accurate product/service information, and ensure high-quality service in a dynamic call center environment.

Fresh graduates are welcome, with opportunities for training, career development, and a competitive salary package of up to PHP 22,000 per month plus benefits.