Elevate Customer Care - Onsite CSR in Santa Rosa

TTEC Customer Care Management Philippines Inc; Santa Rosa; Sur place; PHP 180 000 - 240 000; Plein temps

Résumé du poste

TTEC Philippines invites you to join our Santa Rosa team as a Customer Service Representative, onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, resolving issues, and delivering compassionate service.

We value diverse backgrounds; open to Senior High School grads or those with 2 years of college, with at least 6 months in customer service or BPO. Computer skills and readiness to work in Santa Rosa are required.

Qualifications

• Open to Senior High School graduates or those with 2 years of college.
• Requires 6 months of customer service or BPO experience for HS graduates of the old curriculum.
• Recognize, apply and explain product or service knowledge.
• Computer experience required.
• Willing to work in Santa Rosa, Laguna.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Connaissances

Customer service

BPO experience

Computer skills

Formation

Senior High School diploma

2 years of college education

Description du poste

TTEC Philippines invites you to join our Santa Rosa team as a Customer Service Representative, onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, resolving issues, and delivering compassionate service.

We value diverse backgrounds; open to Senior High School grads or those with 2 years of college, with at least 6 months in customer service or BPO. Computer skills and readiness to work in Santa Rosa are required.