Onsite Customer Service Pro — Santa Rosa Growth

TTEC; Santa Rosa; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is seeking a Customer Service Representative to join our onsite team in Sta. Rosa, Laguna. You’ll help customers with empathy, resolve queries, and contribute to a positive experience.

We value strong communication, computer skills, and a willingness to work at our Sta. Rosa site; prior BPO or customer service experience is a plus. Learn and grow with a supportive, inclusive culture.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer skills

Education

Senior High School diploma or 2 years of college

Job description

TTEC in the Philippines is seeking a Customer Service Representative to join our onsite team in Sta. Rosa, Laguna. You’ll help customers with empathy, resolve queries, and contribute to a positive experience.

We value strong communication, computer skills, and a willingness to work at our Sta. Rosa site; prior BPO or customer service experience is a plus. Learn and grow with a supportive, inclusive culture.