Onsite CSR - Electronic E-commerce Campaign

Transcom; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Day 1 HMO

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Retirement Fund

Free Meal & Medicine

Loyalty Incentives

Free Shuttle Service

Job summary

A leading customer service provider in Manila is seeking a Customer Service Representative (CSR) for an Electronic E-commerce Campaign. This role focuses on delivering excellent customer service through effective communication and problem-solving. Ideal candidates will have strong interpersonal skills, a commitment to quality, and the ability to thrive in a dynamic environment. Join us to be part of a supportive team that values inclusivity and motivation.

Qualifications

• Excellent oral and written communication skills.
• Ability to work autonomously within a team framework.
• High personal energy and motivation in a dynamic environment.

Responsibilities

• Field inquiries and address customer pain points.
• Maintain extensive product knowledge and offer effective solutions.
• Handle incoming and outgoing calls as per service standards.

Skills

Positive attitude

Interpersonal skills

Ownership for quality

Flexibility

Job description

A leading customer service provider in Manila is seeking a Customer Service Representative (CSR) for an Electronic E-commerce Campaign. This role focuses on delivering excellent customer service through effective communication and problem-solving. Ideal candidates will have strong interpersonal skills, a commitment to quality, and the ability to thrive in a dynamic environment. Join us to be part of a supportive team that values inclusivity and motivation.