Onsite Electronics CSR — Impactful Customer Support

Transcom; Manila; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Day 1 HMO

Meal & Transportation Allowance

Rice Subsidy

Clothing Allowance

In-house & Online Pharmacy

Loyalty Incentives

24/7 Teleconsult

Accidental & Life Insurance

Job summary

A leading customer service provider is seeking a Customer Service Representative for their electronics campaign in Manila. In this role, you will deliver excellent service via various communication channels, ensuring customer satisfaction. Key responsibilities include handling inquiries, performing data input, and supporting team initiatives. The position offers numerous benefits including HMO from day one, allowances, and a supportive work environment. Ideal candidates will possess strong interpersonal skills, a positive attitude, and a proactive approach.

Qualifications

• Possess a positive attitude.
• Enjoy autonomy and be results-focused.
• Highly motivated with good interpersonal skills.

Responsibilities

• Provide customer service via phone, mail, or email.
• Handle incoming and outgoing calls.
• Perform data input and back-office tasks.

Skills

Interpersonal skills

Customer service orientation

Problem-solving

Flexibility

Job description

A leading customer service provider is seeking a Customer Service Representative for their electronics campaign in Manila. In this role, you will deliver excellent service via various communication channels, ensuring customer satisfaction. Key responsibilities include handling inquiries, performing data input, and supporting team initiatives. The position offers numerous benefits including HMO from day one, allowances, and a supportive work environment. Ideal candidates will possess strong interpersonal skills, a positive attitude, and a proactive approach.