Onsite Chat Customer Care Specialist — Growth & Training

TTEC; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Wellness incentives

Job summary

TTEC in the Philippines is hiring a Chat Customer Service Representative to be onsite in Lipa. You will handle customer inquiries through chat, text, email, and social channels, delivering timely, compassionate service.

From day one you’ll be part of a global team that values learning, growth, and an inclusive culture. Prior BPO or finance-related experience is helpful, but dedication and strong written communication are key.

Qualifications

• High school graduate (old curriculum) is required.
• 6 months BPO experience or 6 months experience in lending/financial services or finance-related degree accepted.
• Recognize, apply and explain product or service knowledge.
• Computer experience required.

Responsibilities

• Answer incoming communications from customers.
• Resolve issues using written communication only.

Skills

Written communication

Customer service

Computer skills

Communication skills

Education

High school diploma

Job description

TTEC in the Philippines is hiring a Chat Customer Service Representative to be onsite in Lipa. You will handle customer inquiries through chat, text, email, and social channels, delivering timely, compassionate service.

From day one you’ll be part of a global team that values learning, growth, and an inclusive culture. Prior BPO or finance-related experience is helpful, but dedication and strong written communication are key.