Financial Chat Agent — Kickstart Your Career in Lipa Onsite

TTEC; Batangas City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

Tuition reimbursement

Wellness incentives

Job summary

TTEC is hiring a Chat Customer Service Representative to join our onsite team in Lipa, Philippines. You will handle customer inquiries via chat, text, email, and social channels, delivering compassionate service to resolve issues and improve the customer experience.

Ideal candidates have completed 2 years of college, at least 6 months in a call center, and strong written communication plus solid computer skills to navigate our systems and product knowledge effectively.

Qualifications

• Completed 2 years in college or equivalent.
• At least 6 months call center experience or background in lending/financial services.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Skills

Call center experience

Written communication

Computer skills

Education

Two years in college / equivalent

Job description

TTEC is hiring a Chat Customer Service Representative to join our onsite team in Lipa, Philippines. You will handle customer inquiries via chat, text, email, and social channels, delivering compassionate service to resolve issues and improve the customer experience.

Ideal candidates have completed 2 years of college, at least 6 months in a call center, and strong written communication plus solid computer skills to navigate our systems and product knowledge effectively.