Onsite Cebu Night-Shift: Customer Experience Pro

Nezda Technologies, Inc.; Cebu City; On-site; PHP 225,000 - 281,000; Full time

Benefits offered by this job

₱2,000 Signing Bonus

₱10,000 Completion Bonus after 90 Days

Up to ₱55,000 Monthly Incentives

20% Night Differential

Paid Training

Job summary

Nezda Technologies, Inc. in Cebu is hiring experienced Customer Experience Representatives for an onsite night-shift role. The position focuses on delivering top-tier customer support for Comcast and Telco accounts, handling billing inquiries, and upselling where appropriate.

Qualifications include a high school diploma or equivalent and at least 6 months of BPO experience. Onsite work at Newtown Cebu with attractive bonuses and incentives awaits the right candidate.

Qualifications

• At least High School Graduate (Old Curriculum or K-12).
• Minimum 6 months cumulative BPO experience.
• Strong communication skills.
• Willing to work onsite in Newtown Cebu.

Responsibilities

• Deliver exceptional customer support
• Handle billing, subscriptions, products, and services inquiries
• Promote products and services through soft selling and upselling
• Resolve customer concerns efficiently while maintaining quality service

Skills

Strong communication skills

Education

High School Graduate (Old Curriculum or K-12)

Job description

Nezda Technologies, Inc. in Cebu is hiring experienced Customer Experience Representatives for an onsite night-shift role. The position focuses on delivering top-tier customer support for Comcast and Telco accounts, handling billing inquiries, and upselling where appropriate.

Qualifications include a high school diploma or equivalent and at least 6 months of BPO experience. Onsite work at Newtown Cebu with attractive bonuses and incentives awaits the right candidate.