Onsite Night-Shift Sales & Support Pro (BPO)

eLink Systems & Concepts Corporation; Cebu City; On-site; PHP 201,000 - 268,000; Full time

Job summary

A customer service provider in Cebu City is looking for a Customer Service Representative to sell products and services and address customer concerns. Candidates should have at least 6 months of experience in customer service within a BPO setting and be willing to work on-site during the night shift. Strong communication skills and proficiency in Microsoft applications are essential. Experience in sales and telemarketing is preferred.

Qualifications

• Minimum of 6 months experience in customer service or technical support in a BPO setup.
• Willing to work in the night shift with flexible schedule.
• Willing to work on an ON-SITE setup.

Responsibilities

• Sell products and services to potential and existing customers.
• Serve as the primary point of contact of customers for the delivery of the service sold.
• Address customer concerns via phone and/or email.

Skills

Customer service experience

Verbal communication skills

Written communication skills

Client Conflict Management

Interpersonal skills

Adaptation of sales strategies

Self-motivation

Team player mentality

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A customer service provider in Cebu City is looking for a Customer Service Representative to sell products and services and address customer concerns. Candidates should have at least 6 months of experience in customer service within a BPO setting and be willing to work on-site during the night shift. Strong communication skills and proficiency in Microsoft applications are essential. Experience in sales and telemarketing is preferred.