On-Site Cebu Customer Support Agent (No Experience)

Neksjob Philippines; Cebu City; On-site; PHP 200,880 - 312,480; Full time

Job summary

Neksjob Philippines is seeking Call Center Agents for an on-site role in Cebu. The position welcomes college and SHS grads with no BPO experience and requires at least a high school diploma. You will handle calls, explain products, and resolve customer issues while maintaining records and adhering to scripts and targets.

Ideal for energetic individuals who enjoy helping customers, with responsibilities including updating accounts and processing service requests, all performed on-site in Cebu.

Qualifications

• On-site work required.
• High school or senior high school graduate.
• No prior BPO experience required.

Responsibilities

• Handle incoming calls with a friendly and professional attitude.
• Clearly explain our products and services to customers.
• Resolve problems accurately and as fast as possible.
• Manage account updates, service requests, and other tasks.
• Keep detailed records of every customer interaction.
• Stick to company policies, scripts, and performance targets.

Education

High school graduate

Job description

Neksjob Philippines is seeking Call Center Agents for an on-site role in Cebu. The position welcomes college and SHS grads with no BPO experience and requires at least a high school diploma. You will handle calls, explain products, and resolve customer issues while maintaining records and adhering to scripts and targets.

Ideal for energetic individuals who enjoy helping customers, with responsibilities including updating accounts and processing service requests, all performed on-site in Cebu.