Onsite Cebu City: Customer Support Pro | Growth & Training

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Paid training

Performance incentives

Career growth opportunities

Job summary

A leading BPO company is looking for Customer Service Representatives in Cebu City to assist customers and ensure excellent service. This role requires strong communication skills and the ability to handle customer inquiries efficiently. The company offers a competitive salary of up to ₱28K, extensive training, and opportunities for career growth in a supportive environment. Candidates must be willing to work onsite and adapt to shifting schedules.

Qualifications

• Must be a High School or Senior High School Graduate.
• Good English communication skills are essential.
• Willingness to work onsite in Cebu City.

Responsibilities

• Handle inbound customer inquiries via phone, chat, or email.
• Provide accurate information about products, services, or processes.
• Resolve customer concerns efficiently and professionally.

Skills

Good English communication skills

Strong customer service skills

Problem-solving skills

Basic computer skills

Ability to multitask

Education

High School or Senior High School Graduate

College level or graduate

Job description

A leading BPO company is looking for Customer Service Representatives in Cebu City to assist customers and ensure excellent service. This role requires strong communication skills and the ability to handle customer inquiries efficiently. The company offers a competitive salary of up to ₱28K, extensive training, and opportunities for career growth in a supportive environment. Candidates must be willing to work onsite and adapt to shifting schedules.