Onsite Cebu Call Center Agent - Growth & Up to 28K

Caldwell Communications Consultancy Philippines; Cebu City; Presencial; PHP 312.480; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary up to 28K monthly

Paid training

Upskilling opportunities

Clear career growth

Supportive and collaborative team environment

Descripción de la vacante

A BPO Company in Cebu City is hiring Customer Service Representatives / Call Center Agents. The role involves assisting customers with inquiries and ensuring excellent service. Candidates should be High School graduates with strong customer service skills. The company offers a competitive salary of up to 28K monthly, full paid training, and opportunities for professional growth in a supportive work environment.

Formación

• Must be a High School or Senior High School Graduate.
• Strong customer service and problem-solving skills are required.
• Must possess basic computer skills and ability to multitask.
• Willing to work onsite in Cebu City.
• Amenable to shifting schedules.

Responsabilidades

• Handle inbound customer inquiries via phone, chat, or email.
• Provide accurate information about products and services.
• Resolve customer concerns efficiently and professionally.
• Document customer interactions and resolutions accurately.
• Escalate complex issues to supervisors when necessary.
• Meet quality, customer satisfaction, and productivity metrics.

Conocimientos

Strong customer service skills

Problem-solving skills

Basic computer skills

Ability to multitask

Educación

High School or Senior High School Graduate

Descripción del empleo

A BPO Company in Cebu City is hiring Customer Service Representatives / Call Center Agents. The role involves assisting customers with inquiries and ensuring excellent service. Candidates should be High School graduates with strong customer service skills. The company offers a competitive salary of up to 28K monthly, full paid training, and opportunities for professional growth in a supportive work environment.