Cebu Onsite Sales & Customer Support Rep

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid training from Day 1

Opportunities for career growth

Job summary

A BPO service provider is seeking Customer Service and Sales Representatives to join their Cebu City office. The role involves assisting clients with inquiries, providing accurate information, resolving issues, and promoting products. Ideal candidates should possess strong English communication skills and a customer-focused mindset. The company offers a competitive salary, paid training, and opportunities for professional development in a supportive work environment.

Qualifications

• Must be a high school graduate; college graduate preferred.
• Strong English communication skills are essential.
• Detail-oriented, customer-focused, and results-driven mindset.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information about services and policies.
• Resolve issues promptly and professionally.
• Promote and upsell products or services.
• Maintain records of all interactions and updates.
• Meet productivity and customer satisfaction targets.

Skills

Strong English communication skills

Customer-focused

Detail-oriented

Sales-oriented

Persuasion skills

Education

High School or Senior High School graduate

College preferred

Job description

A BPO service provider is seeking Customer Service and Sales Representatives to join their Cebu City office. The role involves assisting clients with inquiries, providing accurate information, resolving issues, and promoting products. Ideal candidates should possess strong English communication skills and a customer-focused mindset. The company offers a competitive salary, paid training, and opportunities for professional development in a supportive work environment.