Customer Support Specialist — Training & Growth

Neksjob Philippines; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary and benefits

Comprehensive training and career development

Health insurance

Job summary

A leading BPO company in Cebu City is seeking a customer service representative to handle calls, provide information, and resolve issues. Candidates with excellent communication skills and a willingness to learn are encouraged to apply. Comprehensive training is provided for both experienced and entry-level applicants. The company offers competitive salary and benefits in a positive work environment.

Qualifications

• Strong communication skills—verbal and written.
• Ability to handle multiple tasks simultaneously.
• Willingness to work in shifting schedules.

Responsibilities

• Handle inbound and outbound calls professionally.
• Provide accurate information to customers.
• Resolve customer issues and maintain satisfaction.

Skills

Strong communication skills

Excellent listening skills

Problem-solving skills

Basic computer skills

Education

At least 2nd year College Completer

Job description

A leading BPO company in Cebu City is seeking a customer service representative to handle calls, provide information, and resolve issues. Candidates with excellent communication skills and a willingness to learn are encouraged to apply. Comprehensive training is provided for both experienced and entry-level applicants. The company offers competitive salary and benefits in a positive work environment.