Onsite Cebu CSR: Training, Growth & Incentives

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 312,480; Full time

Benefits offered by this job

Competitive salary up to 28K monthly

Paid training and upskilling opportunities

Clear career growth and promotion paths

Job summary

A leading BPO company is seeking Customer Service Representatives/Call Center Agents in Cebu City. The role involves assisting customers with inquiries and concerns via phone, chat, or email, while providing excellent service at all times. The ideal candidate is a High School graduate with strong customer service skills and basic computer abilities. Benefits include competitive salary up to 28K monthly, paid training, and clear career growth paths in a supportive work environment.

Qualifications

• High School or Senior High School Graduate; College level is a plus.
• Strong customer service and problem-solving skills required.
• Basic computer skills and ability to multitask needed.

Responsibilities

• Handle inbound customer inquiries via phone, chat, or email.
• Provide accurate information about products, services, or processes.
• Resolve customer concerns efficiently and professionally.

Skills

Customer service skills

Problem-solving skills

Basic computer skills

Multitasking ability

Education

High School Graduate or Senior High School

Job description

A leading BPO company is seeking Customer Service Representatives/Call Center Agents in Cebu City. The role involves assisting customers with inquiries and concerns via phone, chat, or email, while providing excellent service at all times. The ideal candidate is a High School graduate with strong customer service skills and basic computer abilities. Benefits include competitive salary up to 28K monthly, paid training, and clear career growth paths in a supportive work environment.