Online Customer Service Representative

Recruitify_HR; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A recruitment firm in Taguig is looking for a Customer Service Representative to assist customers with inquiries, manage complaints, and maintain records of interactions. The ideal candidate will have a Bachelor's degree and 1-3 years of experience in customer service. Skills in communication and problem-solving are essential. This role offers a dynamic environment with opportunities for growth and development.

Qualifications

• 1-3 years of experience in customer service or a related field.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Assist customers with inquiries and provide timely responses.
• Handle customer complaints and offer suitable solutions.
• Manage scheduling and appointments efficiently.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.

Skills

Proficient in English

Strong customer service skills

Excellent problem-solving abilities

Effective communication skills

Education

Bachelor's degree in a relevant field

Job description

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Assist customers with inquiries and provide timely responses.
• Handle customer complaints and offer suitable solutions.
• Manage scheduling and appointments efficiently.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field.
• Experience Level: 1-3 years of experience in customer service or a related field.
• Skills and Competencies: Proficient in English language; strong customer service skills.
• Qualities and Traits: Excellent problem‑solving abilities and effective communication skills.
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,