Customer Service Representative

Talent Tree Solutions Inc.; Quezon City; Hybrid; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Health Care On-Site

Health Insurance

HMO

Job summary

A recruitment agency is looking for a Customer Service Representative in Quezon City, Philippines. The role involves responding to customer inquiries and providing accurate product information. Ideal candidates should have strong customer service skills and proficiency in English, with less than a year of experience preferred. This fast-paced environment may offer remote work opportunities.

Qualifications

• Experience level: Less than 1 year.
• Edu not required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information on products and services.
• Resolve issues and complaints in a timely manner.
• Maintain customer records and update account information.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.

Skills

Strong customer service skills

Proficiency in English

Basic technical skills

Excellent people skills

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, Health Insurance, HMO

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information on products and services.
• Resolve issues and complaints in a timely manner.
• Maintain customer records and update account information.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.

Qualifications

• Educational Qualifications: Edu not required
• Experience Level: Less than 1 year
• Skills and Competencies: Strong customer service skills, proficiency in English, basic technical skills, and excellent people skills

Working Conditions

Fast-paced environment, potential for remote work

Qualities and Traits

• Empathetic, patient, adaptable, clear communicator

Working Location

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