Online Client Support Specialist - Fresh Graduates Welcome

J-K Network Services; Makati; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A leading IT service provider in Makati is seeking a Client Service Representative to handle customer inquiries through various channels. Candidates must have a Bachelor's degree and strong customer service skills. Fresh graduates are welcome to apply, and experience in customer service is a plus. The position requires responding to inquiries, resolving complaints, and maintaining customer records. Join a dynamic team and enjoy performance bonuses and comprehensive health benefits.

Qualifications

• Bachelor's degree holder.
• Open for Fresh Graduate and Undergraduate candidates.
• Experience in Customer Service is an advantage.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.

Skills

Customer Service Skills

Communication Skills

Problem Solving Skills

Education

Bachelor's degree

Job description

A leading IT service provider in Makati is seeking a Client Service Representative to handle customer inquiries through various channels. Candidates must have a Bachelor's degree and strong customer service skills. Fresh graduates are welcome to apply, and experience in customer service is a plus. The position requires responding to inquiries, resolving complaints, and maintaining customer records. Join a dynamic team and enjoy performance bonuses and comprehensive health benefits.