On-site Customer Success Rep - Makati | Fresh Grads

J-K Network Services; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

13th month pay

Leave credits

Life insurance

Job summary

A service provider in technology solutions is seeking a Customer Success Representative in Makati. This full-time position is open to undergraduates and fresh graduates, offering an on-site work environment. The role focuses on providing support and assistance to customers, resolving issues, and maintaining records of interactions. Ideal candidates should have a customer service background and strong communication skills. Opportunities exist for performance bonuses and government-mandated benefits.

Qualifications

• Seniors and undergraduates are welcome to apply.
• Experience in customer service or BPO is preferred.
• Must be amenable to working on-site in Makati.

Responsibilities

• Provide accurate information about products and services.
• Assist customers with order placement and account issues.
• Troubleshoot and resolve customer complaints.
• Record and update customer interactions in the system.
• Coordinate with internal departments for escalated concerns.

Skills

Customer service experience

Communication skills

Problem-solving

Education

Undergraduate/Senior student

Job description

A service provider in technology solutions is seeking a Customer Success Representative in Makati. This full-time position is open to undergraduates and fresh graduates, offering an on-site work environment. The role focuses on providing support and assistance to customers, resolving issues, and maintaining records of interactions. Ideal candidates should have a customer service background and strong communication skills. Opportunities exist for performance bonuses and government-mandated benefits.