On-site Customer Support Specialist – Fresh Grads Welcome

J-K Network Services; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

13th month pay

Leave credits

Life insurance

Job summary

A service provider company in Makati is hiring a Customer Service Agent. This full-time position is open to fresh graduates and students. Responsibilities include providing information, resolving complaints, and assisting customers with various needs. Candidates should be willing to work onsite and have a background in customer service or BPO. The role offers performance bonuses and other incentives.

Qualifications

• Fresh graduates are welcome to apply.
• Experience in customer service/BPO is preferred.
• Must be amenable to work onsite in Makati.

Responsibilities

• Provide accurate information about products, services, and company policies.
• Assist customers with order placement and account concerns.
• Troubleshoot and resolve customer complaints for positive experience.
• Record customer interactions and feedback in the system.
• Coordinate with internal departments for escalated concerns.

Skills

Experience in customer service/BPO

Education

Bachelor's degree or undergraduate

Job description

A service provider company in Makati is hiring a Customer Service Agent. This full-time position is open to fresh graduates and students. Responsibilities include providing information, resolving complaints, and assisting customers with various needs. Candidates should be willing to work onsite and have a background in customer service or BPO. The role offers performance bonuses and other incentives.