Onsite Customer Support Specialist - Fresh Grad

J-K Network Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Maintenance Organization (HMO)

Job summary

A leading IT company in Makati is seeking fresh graduates for a full-time position in customer service. The role involves responding to customer inquiries and resolving complaints through various channels. Ideal candidates should hold a Bachelor's degree, with preference for those having some experience in customer service. This on-site position offers performance bonuses and health insurance benefits. Interested applicants can reach out to Ms. Bianca for interviews.

Qualifications

• Open for fresh graduates and undergraduates.
• 6 months - 1 year of experience in customer service is an advantage.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.
• Meet response time and satisfaction targets.

Skills

Customer service

Communication skills

Education

Bachelor's degree

Job description

A leading IT company in Makati is seeking fresh graduates for a full-time position in customer service. The role involves responding to customer inquiries and resolving complaints through various channels. Ideal candidates should hold a Bachelor's degree, with preference for those having some experience in customer service. This on-site position offers performance bonuses and health insurance benefits. Interested applicants can reach out to Ms. Bianca for interviews.