Customer Support Specialist - Fresh Grads Welcome (Onsite)

J-K Network Services; Taguig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A leading IT service provider in Taguig is seeking a Customer Support Representative. This on-site role is open to fresh graduates and offers a full-time position with opportunities for performance bonuses and incentives. Responsibilities include responding to customer inquiries, resolving complaints, and maintaining accurate records. Candidates should hold a bachelor's degree and have some experience in customer service. Join a dynamic team and kickstart your career in a supportive environment.

Qualifications

• Open for fresh graduates and undergraduate candidates.
• With 6 months - 1 year of experience in customer service is an advantage.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.
• Meet response time and satisfaction targets.

Skills

Customer Service skills

Problem-solving skills

Communication skills

Education

Bachelor's degree

Job description

A leading IT service provider in Taguig is seeking a Customer Support Representative. This on-site role is open to fresh graduates and offers a full-time position with opportunities for performance bonuses and incentives. Responsibilities include responding to customer inquiries, resolving complaints, and maintaining accurate records. Candidates should hold a bachelor's degree and have some experience in customer service. Join a dynamic team and kickstart your career in a supportive environment.